Can you imagine a world without outsourcing? Business owners probably can’t.
It sure seems like the practice of outsourcing talent has been around forever. With organizations constantly pushing their budgets to the limit, there are only so many full-time employees they can accommodate. Thank goodness for companies that lend a hand by providing reinforcement through outsourced workers!
The contact center industry is a shining example of this. Enterprises will gladly dip into the outsourcing pool to ensure that their inbound and outbound communications run smoothly. This opens up job opportunities—a lot of flexible ones, at that—for all seeking their next career destination.
Are you one of these individuals? If so, look no further than KellyConnect. Based in Troy, Michigan, this company has remote and hybrid job openings for its virtual call center. Check out these opportunities while they last!
More on KellyConnect
KellyConnect is a specialized brand of Kelly Services, which offers staffing and outsourcing solutions in various fields.
Before we get any further, we’ll address the burning question that is most certainly on your mind: Who is Kelly?
That would be company founder William R. Kelly, who launched his staffing venture in 1946. Kelly himself could have used some reinforcements as his humble enterprise had just two employees. Slowly but surely, Kelly (as the company was called) realized his vision of providing quality staffing assistance to Michigan-based offices.
In the years that followed, Kelly would dip its toes into fields like electronic assembly and marketing, as well as a number of light industrial areas. Profits soon picked up in earnest: In 1953, Kelly’s sales crossed the $1 million mark. (That is equivalent to over $11 million today.)
Kelly’s geographic reach continued to widen, along with its earning capacity. By 1979, the company had established offices in all 50 states. Seven years later, it exceeded $1 billion in sales. (No matter what decade you put that in, a billion dollars is impressive!)
At present, Kelly is a trusted brand in industries such as engineering, technology, education, finance, and accounting. By the way, Kelly happens to be a federal government contractor. The company is in pretty good shape these days as evidenced by the $4.9 billion in revenue it generated in 2021.
Want to be part of a team that hauls billions of dollars a year? Here’s how.
What can you expect from this job?
To qualify as a team member at KellyConnect’s virtual call center, you need to have the following:
- High school diploma (or equivalent)
- Excellent communication skills (for phone conversations and online correspondence alike)
- Outstanding customer service skills
- Aptitude for multitasking
- Willingness to be a team player who can take direction from a leader
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Take note that there might be specific requirements for different roles, so read each job description carefully when you browse KellyConnect’s vacancy catalog.
The application process includes the completion of an application form on the company’s career site, a testing procedure, and a video interview. For the last step, KellyConnect requires that you situate yourself in a “quiet home environment” rather than log in for the interview from some noisy public location. (No, your car isn’t a good setting.)
The benefits offered by KellyConnect include a holistic healthcare plan, 401(k), perks and discounts available at over 700 retailers, and an employee wellness program.
Ready to join the KellyConnect team? Click here to see the job openings for the company’s virtual call center.
